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Guide to Auctions

We understand that not everybody is a seasoned auction buyer or seller , that is why we offer you all the relevant information to make your transaction run as smoothly as possible. 

We want to make you feel as comfortable as possible and that is why we have our well-trained and professional staff to help you every step of the way.  Our friendly staff and management will assist you in whatever way you need assistance.  Our auctioneers and agents are committed to playing an educational role in the South African auction industry.
 
Here is some helpful information:
 
The Auction:
  • Be sure to understand all the terms and conditions of the auction including the deposit amount for the auction and the methods of payment accepted. All this information will appear on the buyer's guide and on the catalogue at all our auctions and on our website.
  • When buying a property, always be sure to talk to our professional sales personnel. They will always help you with all the information you need to make an effective buying decision
  • Familiarise yourself with all the lots on the auction before you decide what you are interested in.
  • Once you have familiarized yourself with the lots that you are interested in, examine them more carefully. Make sure that you know what you are buying.

Bidding
  • Don’t wait until the last opportunity to bid, you might lose out.
  • First things first. Please be sure to read the conditions of sale. There are a number of conditions under which you bid, like VAT and commission protocol.
  • Make sure that the auctioneer see and acknowledges your bid.
  • Once the item is knocked down on you, the sale cannot be cancelled.
  • No purchases can be removed during the auction.
  • No sales are subject to you, the buyer, getting finance; you must have the money available.
  • Only bid for yourself.
  • Bidding prices do not include VAT or any documentation fees.

Charges
  • There is usually a deposit fee charged at every auction.  Please check the deposit amount at the registration office or on the website under the buyer's guide.
  •  Registered vehicles carry a documentation fee
  •  We also have to charge a 2% cash deposit fee.
  • VAT is charged to all knocked down prices.

Payment & Collection
  • The staff member at the registration desk will check for you on the auction roll whether you have purchased anything from the auction, if not she will refund your deposit. This might take a while because the latest auction roll has to be read into our system before we can confirm whether the client bought anything or not.
  • At any time during an auction you can pay for you purchases. 
  • The registration office will give you a Pro Forma invoice with the amount you have purchased for and then you need to make a payment. Payments are received in any of the following ways:
  • Bank Guaranteed Cheque.
  • Electronic Transfer.
  • Cash, with a 2% handling fee included.
  
Collection:
  • A paid invoice and receipt are required to collect your items
  • Present your paid invoice with your receipt and one of our staff members will assist you in collecting your assets.